We provide you with a 100% uptime guarantee for the availability of Appls.NET license server functionality and license management interface.

Algorithmprotection.com guarantees that our data center network and its databases will be available 100% of the time and there will be no usage interruptions resulting from our activity.

This guarantee excludes the following situations:

• Scheduled maintenance time;
• Problems outside of our network;
• Interruptions or failure of individual client services/accounts caused by the client’s: employees/customers, configuration errors, 3rd party software errors, client abuse or excessive utilization of resources;
• Malicious activities such as Denial of Services attack.

Downtime or outages are measured as the total length of time of the unplanned interruption in service availability in a calendar month.  In the event of a suspected outage, you are instructed to contact us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it for instructions.

Scheduled maintenance

Scheduled maintenance is performed roughly once or twice per year, with an advanced notice sent via email, during off peak hours (usually over the weekend). The sole purpose of scheduled maintenance is network/hardware upgrades, or replacement of any equipment in order to provide you with a better service.

Uptime guarantee - violation credit

Algorithmprotection.com will credit you with 5% of the monthly fee for each hour of downtime (up to 100% of the total monthly fee) for Appls.NET downtime.

Appls.NET downtime is measured from the time this service is 100% unreachable, until the service is restored.

Uptime guarantee reinforcement by using local license files

The stated 100% uptime guarantee can be enforced by the (optional) use of local license files. This option can be selected during the copy protection phase, and it eliminates the need for any license server connectivity for a specified time interval.